FREQUENTLY ASKED QUESTIONS
Ditched ships to Canadian addresses only.
Orders under $75.00 (before discounts) shipping to Ontario addresses ship for a flat rate of $8.00. Orders $75.00 and over (before discounts) shipping to Ontario addresses ship free.
Orders shipping to addresses outside of Ontario ship for a flat rate of $15.00.
If you would like to pick up your order, email firstname.lastname@example.org BEFORE placing your order.
Returns are accepted within 7 business days of the date the order shipped. A short return window is required in order to pay our consignors.
To begin the return process, please email email@example.com within 7 days of shipment an indicate that you would like to return your item. The original packaging can be used to ship the items. The packaging is designed to be re-sealed.
To be eligible for a return, your item must be unused and in the same condition that you received it. Ditched retains the right to refuse any returns that are not in the same condition they were sent in.
Sale items cannot be returned.
Email firstname.lastname@example.org if you are interested in consigning with Ditched.